Can I try out Plan B for just one week to see if I like it?
No sorry we don’t offer a “one time” option. You can sign up to try it out for the session, and if you don’t like it you can cancel at any time and we will send you a refund. A $20 admin charge will apply.
Can I sign up for shares even though the current “Season” has already started?
Yes, you can sign up at any time in a session, the computer will automatically pro-rate the price for you based on the next available delivery day. Note there is a 48 hour delay for orders to go through.
Can I pay for my share in installments?
Yes you can pay for your share in 2 installments from the website using either credit card or paypal. If you would like to pay in more installments you can split it into up to 4 payments and mail all 4 post-dated cheques together to the farm address.
What happens if I am away on holidays and can’t pick up my share?
If you can’t pick up your share you just email us at the farm by the Friday before your delivery and let us know the dates you are away. We will then pause your order and credit your account for the value of the missed share/s. Then you can use that credit up in the next session, double up, or use the credit at one of our farmers’ markets.
Can I change the size of my share if I find it is too much or too little food?
Yes you can change your share at any time to a smaller, larger, local only or add eggs or customization at any time for the cost advertised on the website.
How does “Customize My Share” work?
When you choose the option to customize your share you must give us a “wish list” of things you would always like removed from your box and things you’d like more of to replace them. Be specific in the “remove” list but more general in the “add more” list. For example No potatoes, broccoli, onions Add more fruit and salad greens. You cannot order specifically what you want each week.
What is a “local only” share?
Local Only Shares are available in our Winter, and Spring Seasons and these shares contain only certified organic food grown in Ontario. This means that these shares have less variety of food than our standard “mixed origin” shares, especially less fruit as only apples are available. They will contain potatoes, carrots, onions, apples, salad greens, apple cider, mushrooms, cabbage, squash, beets, parsnips. Great for Locavores eating a 100 mile diet!
Where/What are the “Community Depots”?
Our “Community Depots” are most often at the home of one of our shareholders. Most of them are on the front porch or at the side of the house in a shady spot. This is why the addresses are not posted on the website. Once you register the exact address and instructions will be emailed to you. When your pick up time comes you simply go to the address, and pick up your share, signing your name on the check list. Some depots are at community centres/churches and are named as such on the website.
Can I have a “Community Depot” at my home, community centre, or workplace?
Yes you sure can. Please contact the farm for more details on availability. If the location works for our routes then we need a minimum of 5 people signed up in order to waive the home delivery fee.
What are the Seasons?
For ease of ordering share subscriptions we have broken the year up into “Seasons”.
Winter, and Spring Seasons work the same way, we have 2 types of boxes; “Mixed Origins” and “Local Only” available in 2 sizes of boxes $25, $40.
The Summer Season is more like a traditional CSA program. We have Half Shares and Full Shares containing only certified organic home grown and locally grown veggies. These cost $25 & $40. Then we also offer a Fruit share $15 which includes only certified organic LOCAL AND IMPORTED fruit. Local fruit when it is in season. Eg. Berries, melons, apples, grapes.
I live in an apartment/condo, can I still have home delivery?
Yes but we must be able to leave the box in the lobby with security/concierge.
When will my home delivery arrive?
We pack the shares fresh in the morning and the trucks leave the farm around 1pm. We deliver up until 9pm so your share will arrive between 1pm and 9pm. Once you’re on our route it should arrive at the same time each week.
When do I pick up my share at the depot?
Most of our depots have pick up from 5-9pm, but please check your confirmation email for specifics.
What types of foods are in the shares?
Fall, Winter & Spring Seasons:
Root Veggies – carrots, potatoes, onions, garlic, sweet potatoes
Fresh Veggies – broccoli, celery, cucumber, zucchini, peppers, cauliflower, cherry tomatoes, shiitake mushrooms, chard & kale
Salad Greens – local greenhouse grown lettuce, salad mix, spinach, arugula, & herbs, basil, parsley, cilantro.
Fruit – apples, oranges, banana, pears, avocadoes, mangos & lemons
“Local Only” Shares: carrot, potato, onion, garlic, beet, parsnip, lettuce, herbs, sprouts, apples, apple cider, mushroom, squash, cabbage.
Half Share – 8-10 items/week as seasonally available, local only
Full Share – 12-14 items/week as seasonally available, local only
Fruit Share – 5-7 different fruits/week – local and imported (common items are apples, melons, grapes, berries, bananas, oranges)
(Examples of 1 item are: 1 bunch broccoli, 2lbs potatoes, 5 pears, 1 bag salad mix, 1 pint berries, 1 bunch of basil etc.)
I’m starting a small café/restaurant, can Plan B supply me?
We do supply some small places, we would most likely need standing orders for bulk cases/large bags of items each week to make this work.
Do I have to renew each season or will it happen automatically?
Yes you have to log into your account and re-order each new season a minimum of 48 hours before the first pick up day in order to start at the beginning. Your share will not continue because you have a credit, you must place an order to use credits up.